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1. Who we are
CS PriceWatch is a service by Channel Support BV, Rading 46B, 1231 KB Loosdrecht, the Netherlands, Chamber of Commerce 94554455. Channel Support BV is the controller for the data you provide through this website.
2. What data we process
Through the contact form: name, company, email address, web shop URL and your message. In the portal: your account details, your 2FA link and an access log. Through price monitoring: only public product data from web shops, no personal data.
3. Why we do this
To answer your question, schedule a demo, deliver the service and keep your account secure. We do so based on the performance of our agreement with you, our legitimate interest in answering questions and, for cookies, your consent.
4. How long we keep data
Contact messages are kept for at most 12 months. Account data is kept while you are a customer, plus 7 years where tax law requires it.
5. Who we share data with
Only with processors needed to run the service, such as hosting and email. These parties process data within the European Union and have a data processing agreement with us. We never sell data.
6. Cookies
By default we only set necessary cookies. Analytics and marketing cookies stay off until you consent. Change your choice under Cookie settings.
7. Your rights
You can access, correct or delete your data, and object to processing. Email info@pricewatch.nu. You may also file a complaint with the Dutch Data Protection Authority.